Terms of Service (Service Agreement)
This website is owned and operated by Pure & Mine, Inc. Whenever you read or hear “Pure & Mine”, “P&M”, “website”, “application”, “quiz”, “we” or “us” or “our” - we mean Pure & Mine, Inc and its offerings. We offer this website, quiz, dashboard, - all information and if and when we release and launch anything new - they will also be considered within the scope of this service agreement unless specified otherwise. When you visit and/or use this website, or take the quiz or buy our products you engage in our “service” and agree to be bound by the terms and conditions listed below. It doesn’t matter who you are ( customers, vendors, “just browsing - visitors”, content creators etc ) or how you got here - you all are bound by the terms of service.
You should read these terms before you use the site and especially if you are concerned about something. If you don’t like what you read here or don’t agree with something ( we are sorry to hear that), don’t use this website and let us know how we can improve by emailing us at [email protected]. We keep updating this service agreement and its terms so be sure to check this page periodically.
General and store terms.
When you agree to our service agreement, you also agree that you are old enough (the age of majority) in your state or place of residence. If you would like any minor dependents to use this site, you agree that you are old enough and have given us your consent to allow your minor dependents to use this website.
We reserve the right to refuse service to anyone for any reason at any time. When you use our website and/or buy something on our website, you should know and understand that your content may be transferred unencrypted and involve moving over various networks and servers, they may change their format etc as per requirements for these networks and/or servers. Your credit card information is always encrypted when they move over networks and we use Stripe for payment processing.
You agree and promise us not to ever copy, sell, misrepresent, reproduce, resell or exploit anything on this website, quiz and our products. You agree not to use our products or service for any illegal or unauthorized purpose. You will also not try to disrupt our service or put viruses or anything that can be considered altering the code for the disruption of our services. If you breach or violate of any of these terms - we will immediately terminate your service and/or account.
We have kept our prices in keeping with the raw material and manufacturing costs that allow us to sustain and grow right now. It is possible that these factors may change over time and we may change the price of our products to reflect that. We reserve the right to change the price of the products at any time. We may also add, replace or remove any product and/or service and/or quiz and/or ingredients and reserve the right to do so. By agreeing to this service agreement you indemnify us of any liability due to change in prices, ingredients, products, and services.
Orders, billing and information
Since our products are made to order and personalised, you may see a variance in color, door, and chemistry between batches. This may be due to a change in the formula that you may not be aware of. We reserve the right to update the formula anytime (we do this to improve the performance of the product). It is possible that the products that you receive do not show the same color as shown on the website. It is also possible that your computer does not show the colors as we intended - since it is not in our control, we cannot do anything about it.
We try our best to avoid this but it is possible that we may miss out on updating the website with the latest information and/or some information on the website is incorrect or incomplete. If you spot any discrepancies in information, please email us at [email protected] . You must know that the information on this website is for general information on our products and services and you should not rely solely upon it to make your decisions. Email us for more complete and detailed information. Sometimes there may be information on the website that has typographic errors, inaccurate information or omissions related to product information, product availability, pricing, promotions, offers, shipping timelines, ingredient information etc. We reserve the right to correct these errors, inaccuracies or omissions anytime. You indemnify us of any liability arising out of your use of information from this website. We may cancel your order if any information on the website was found to be inaccurate and undertake no obligation to update, amend or clarify information on the website We will do our best to update the website with the latest information and you must check the website periodically to check these changes. We reserve the right to make changes to the website content at any time.
It is possible that our products and other content related to the products used by you may not meet your expectations. We do not warrant that they will and it is possible that we may not be able to correct them.
We may, at our discretion, refuse, limit or cancel any order or order quantities purchased by you without providing any reason. We may do this using identifiable information such as - email ID, customer name, customer address or credit card numbers. We may attempt to notify you if we change or cancel your order using the contact information on record with us. You must provide us with your accurate, current and complete information required when making a purchase at our store and update them when necessary.
There may be links that direct you to third party websites that are not affiliated with us. We are not responsible for their content or accuracy and we will not have any liability or responsibility for the content available via these links. We will not be responsible for any harm caused by your use of these third party websites. If you have any concerns or questions about the information on these links, you must contact the third party directly.
You may send us a submission either voluntarily or at our request. These may include suggestions, feedback, proposals, creative ideas, or other materials - (collectively, “submissions”). You agree that these submissions will not contain inaccurate, unlawful, abusive, libelous or threatening material. You may send these to us via email, comments, support tickets or postal mail. You agree not to use a false e-mail address or pretend to be someone other than yourself. By sending these you agree that we may, at any time and at our sole discretion, without restriction - copy, edit, distribute, translate, publish these in part or whole on any medium available to us. We are not obligated to keep these submissions confidential, to pay compensation for any submissions and/or to respond to any submissions. We are also under no obligation (although it's likely we may) to monitor, edit or remove content that is unlawful, pornographic, obscene, defamatory, libelous, threatening or if infringes intellectual property. We take no responsibility and assume no liability for any comments posted by you or any third-party.
You are expressly and emphatically restricted from all of the following:
selling, sub-licensing and/or otherwise commercializing any Website material;
using this Website in any way that is, or maybe, damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
to solicit others to perform or participate in any unlawful acts;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
to collect or track the personal information of others Bypassing any security features related to the website.;
Any user ID and password you may have for this Website are confidential and you must maintain the confidentiality of such information. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
This Website is provided “as is,” with all faults, and Pure & Mine, Inc makes no express or implied representations or warranties, of any kind related to this Website or the materials or products contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you. We offer no warranties that the results from your use of our service or products will be as per your expectations and/or reliable and/or accurate. The website and services may have errors, or may not be secure - we offer no guarantee that your experience on our website will be uninterrupted. We also reserve the right to change or remove certain services without informing you. You agree that your use of or inability to use our service is at your sole risk and responsibility.
All our products delivered to you through our website/services are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied. including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
You indemnify to the fullest extent Pure & Mine, Inc and our subsidiaries, affiliates, partners, employees, officers and directors from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms or your violation of any law or the rights of a third-party.
Limitation of liability.
Pure & Mine, Inc, our directors, officers, employees, affiliates, contractors, interns, service providers will never be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. If your state does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
We may terminate your account:
If your payment fails. Do note that you will remain liable for all amounts due up to and including date of termination.
If you violate any rules set under "Restrictions".
If you violate and/or breach the Terms of Service Policy or Referral terms.
For any reason, at our sole discretion.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services and/or Products, or when you cease using our service and products and notify us.
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Pure & Mine, Inc and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
Governing Law & Jurisdiction.
These Terms will be governed by and construed in accordance with the laws of the State of Delaware, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Delaware for the resolution of any disputes.
Questions about the Terms of Service (Service Agreement) should be sent to us at [email protected].